J.D. Power and Associates announced yesterday that Trilogy by Shea Homes ranks highest in customer satisfaction among the largest active adult community new home builders in 34 U.S. markets. Trilogy received the highest rankings in the areas of warranty/customer service, construction management, and home readiness. Trilogy at Rio Vista and Trilogy at La Quinta topped the list of communities performing within the top ten percent, outranking Centex, Del Webb, K. Hovnanian’s Four Seasons, Lennar, Meritage and Robson Communities.
“Trilogy at Rio Vista is a unique community,” said Steve Hextell, Northern California Area Vice President for Trilogy and General Manager of Trilogy at Rio Vista. “Located in the heart of the Sacramento River Delta, it is a haven for people who enjoy the outdoors. Our members are golfing, fishing, boating, kayaking, biking, or birding on a daily basis. And they’re living this lifestyle for a fraction of the cost of vacations to do the same thing,” he said.
“We are thrilled to have been recognized by J.D. Power and Associates for providing the best customer service experience in the industry,” said Rick Andreen, President, Shea Homes, Inc. Active Adult Division. “Enhancing people's lives through superior lifestyle and home products is one of our core values and an area where we apply tremendous focus. To know that our customers recognize this is very rewarding in our quest to remain America's most respected builder.”
Trilogy leads the Active Adult category, the fast-growing segment of the U.S. housing market, by offering customized, smart home designs and communities with resort-style amenities.
Prospective Trilogy members are invited to call (800) 685-6494 or visit www.TrilogyLife.com